Download and print a copy of the DMR-QA order form. Then complete the form and fax to 303-421-0159, or call Waters ERA Customer Service at 800-372-0122. Our Customer Service and Technical Support representatives are here to take your call and answer questions Monday - Thursday, 6:00 am - 6:00 pm (MT); Friday, 6:00 am - 5:00 pm (MT).