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Expanding Capabilities
Christmas in January
The goal of any business is to seek and maintain customers. As APG's customers expand their capabilities to meet changing market needs, APG continues to expand our ability to meet customer needs for new and diverse PT samples and Quality Control standards. APG's new testing capabilities allow us to expand the markets served by our already broad product line.

Learn what APG has done to meet our customers' technical needs
[http://www.apgqa.com/newsletters/1_2004_equipment.asp]

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Receiving APG Shipments
APG's industry leading customer service team fields many questions from customers after they receive their samples. Can I track the status of my order? How long are the samples stable? How do I enter my data online? The answer to these questions and many others are discussed in this informative article.

Read the complete article
[http://www.apgqa.com/newsletters/1_2004_shipping.asp]

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Drinking Water Program Expands
Our customers requested more flexibility scheduling their Drinking Water (WS) Proficiency Testing Samples. APG has added two WS studies for 2004 for a total of 6 studies. Every month your laboratory will have an opportunity to run WS PT Samples.

As always, APG has the quick turnaround WS PT STAT samples that ship the same day you order and your evaluation is sent to you with in 48 hours.

View the new WS Proficiency Testing Study Calendar
[http://www.apgqa.com/products/ws.asp]

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APGQA.com's Advanced Search Technology
APG is the only proficiency testing provider that offers you a keyword search to help you find products, technical articles, definitions, and other helpful information. We recommend that you use it to find the information you want - fast.

Find what you need, search APGQA.com
[http://www.apgqa.com/search.asp]

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Announcing Analytical Reagents
Analytical Reagents, a daughter company of Analytical Products Group, supplies process critical reagents to industry. These reagents are ideal for applications where superior lot to lot consistency is required. They are also ideal when very tight tolerances are required. Analytical Reagents can also produce those custom reagents you are making internally. Contact Analytical Reagents at 740.423.4100.

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Informed Scheduling Decisions
Based on numerous customer recommendations, APG has developed a process to ensure that you can monitor your proficiency testing activities. Every six months from the date of your last PT study, you will receive a concise participation summary of the past year and the current year. You will see at a glance past participation and future shipments because the information is tailored to you. Each product that you have purchased concisely shows past participation, future participation and available studies. To schedule shipment(s) for studies that you are not currently participating in, simply select from the list of available studies and return the forms to APG by mail or fax.

This free service is available to all APG customers. The summary will be sent on a semi-annual basis; however you may contact us today if you would like these forms immediately.

Request your free customized ordering forms
[mailto: support@apgqa.com]

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