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Complete Article from Edition 50 APG eNewsletter
Article by Marion Lyons, National Sales Manager at APG
Have you ever thought about the consequences of your daily actions and decisions? Think about this….
Your business today is a result of your attitudes and choices in the past. Your business tomorrow will be the result of your attitudes and the choices you make today.
Let me share with you a story I found on the web that illustrates this maxim.
An elderly carpenter was ready to retire. He told his employer-contractor of his plans to leave the house building business and live a more leisurely life with his wife, enjoying his extended family. He would miss the paycheck, but he needed to retire. They could get by.
The contractor was sorry to see his good worker go and asked if he could build just one more house as a personal favor. The carpenter said yes, but in time it was easy to see that his heart was not in his work. He resorted to shoddy workmanship and used inferior materials. It was an unfortunate way to end his career.
When the carpenter finished his work and the builder came to inspect the house, the contractor handed the front-door key to the carpenter. “This is your house,” he said, “my gift to you.” What a shock! What a shame! If he had only known he was building his own house, he would have done it all so differently. Now he had to live in the home he had built none too well. So it is with us.
At APG, our attitude is completely the opposite. Everything we do today is done with an eye to the future. We understand our decisions and attitudes of today will affect us tomorrow and how you view us. Your expectations are that we provide a quality product and service at a fair price. You also expect us to be experts in our field and you expect us to meet your needs. These are very reasonable expectations – If I may say – and our tag-line says it all. “Personalized Services…Meeting your Needs.’ If we are meeting your needs, then we are meeting your expectations and that leads to the solid foundation on which we have built our business.
Exciting Happenings!
On another brief note, we are heading to Chicago on the 26th to exhibit at the Pittcon Expo 2007. Our booth number is 2008 and we will be demonstrating our exclusive LIMS upload capability, which allows our clients to upload their PT data directly from the LIMS to our reporting interface. This incredible tool not only saves time but virtually eliminates data entry errors! It truly is revolutionary and is changing the way laboratories report data in our industry. If you would like a personal demonstration, please e-mail or call me so we can schedule a time. The demonstration only takes 20 minutes (curiously, this is the same amount of time it takes to actually upload your data from your LIMS), and we still have a few time slots available. Act fast to reserve your time slot.
See you at Pittcon!
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