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Why Your ZScore is Important
Separating you from your competition
Last month the APG eNewsletter explained the fundamentals of ZScores. This month, APG's President, Thomas V. Coyner, explains how ZScores can be used to determine data comparibility and demonstrate excellence.

Read the complete article
[http://www.apgqa.com/newsletters/4_2004_zscore.asp]

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Attention Contract Labs: Unparalleled Convenience
How much time do you spend preparing DMRQA Paperwork?
Some DMRQA providers allow you to enter your data online but what else do they do for you? APG's online data entry system simplifies the ENTIRE reporting process. DMRQA Contract Laboratories can electronically assemble and distribute data to their NPDES clients. Enter your results, select an NPDES Permit - no typing necessary, and select the data to distribute. It's simple, fast, and accurate. APG has developed an online tutorial to guide you through the entire process.

View the DMRQA Contract Lab Online Data Entry Tutorial
[http://www.apgqa.com/tutorial/contractlab]

View an example DMRQA Data Reporting Package
[http://www.apgqa.com/library/pdf/example_dmrqadrpackage.pdf]

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DMRQA Desk Reference Guide
The desk reference guide was downloaded nearly 2,000 times last year and is back again for Study 24. The desk reference summarizes DMRQA dates, deadlines, and procedures. It provides terms and definitions, a Frequently Asked Questions section, important product information, and a guide to the benefits of online reporting.

Download the DMRQA 24 Desk Reference Guide
[http://www.apgqa.com/deskreference]

Download the DMRQA Announcement Letter
[http://www.apgqa.com/308]

Order DMRQA 24 Products Online
[https://www.apgqa.com/orders/index.asp?action=dmrqa]

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Now Available: Microbiological PT Samples
Free Micro Samples with your July/August WS Order
You have been asking for Microbiological samples. We listened and we would like to offer the July/August WS Microbiological PT Samples for free to thank you for your patience. This exclusive offer is available to current and new customers who purchase samples for APG's July/August WS Study. Contact a customer service representative to place your order or you can place your order online.

Learn more about APG's WS Micro Program
[http://www.apgqa.com/products/micro.asp]

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PowerCheck Program
APG's PowerCheck Program provides the power industry with the knowledge needed to ensure the highest level of quality control and operating efficiency. Knowing the precise balance of chemistry necessary to deliver the highest quality water throughout the production process is the foundation of plant operations. PowerCheck offers sub-critical cycle chemistry analysis, super-critical cycle chemistry analysis, and flume gas desulphurization (FGD) chemistry analysis.

Learn more about APG's PowerCheck Program
[http://www.apgqa.com/power]

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APG on the Road
In May, APG will be attending the Kansas Laboratory Education Association Meeting (Manhattan, KA), the Electric Utility Chemistry Workshop (Champaign, IL), and the Central States Water Environment Association Annual Meeting (Madison, WI). Please stop by and say hello.

The Next Lab of Excellence Breakfast will be in conjunction with the F.S.E.A Meeting in St.Petersburg Beach, Florida on May 26, 2004. This is the second in a series of luncheons designed to encourage environmental data users to fully understand the laboratory accreditation process as it currently operates in the United States and use this information to make the best decisions in selecting a service provider.

View APG's Calendar of Events
[http://www.apgqa.com/calendar.asp]

Register for the Florida Laboratory of Excellence Meeting
[http://www.apgqa.com/loe/florida]

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ISO Update
APG is pleased to announce that we have successfully renewed our ISO 9001:2000 accrediation with Det Norske Veritas(DNV). This is a continuation of the six year commitment APG has made with our quality system to the ISO standard.

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For questions or comments, please send an email to support@apgqa.com. Send recommendations for future APG eNewsletter topics to enews@apgqa.com.

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