Not All PT Providers are Created Equal:
APG Provides Advantages

Article written by Sabrina Byrum, Marketing Specialist, Analytical Products Group, Inc.

Complete article from Edition 32 APG eNewsletter

Throughout the past year, APG focused on developing products and services that improve the quality of laboratory data while adding value to the dollars that our customers spend on proficiency tests. We understand that you have to choose the PT provider that best meets your analytical and financial needs, and we'd like to take this opportunity to tell you about all of the advantages you have as an APG customer that you cannot get with any other PT provider.

• Tracking and trending PT data: APG's online Advantage Reporting Tool provides access to more than 20 interactive reports, enabling you to track, trend, and improve the quality and defensibility of your analytical data. The tool tracks your certification requirements, verifying that your results were sent to the proper authority, and it provides charts and graphs that demonstrate to auditors and clients that your laboratory is skilled at certain analyses or that your past corrective actions have been effective. With online reporting, upon study closure you will have immediate access to your results without having to wait for mailing delays, and you won’t have to flip through hundreds of pages of data to find your PT results. All study reports are available FREE with The Advantage Reporting Tool. If you are an APG customer, you already have data stored in the tool that you can access today, and if you are considering switching to APG, we guarantee that we will help you to import your historical PT data from other providers so that you can benefit from the tracking and trending reports the tool has to offer. Access your online account or learn more about the online reporting tool at www.apgqa.com/online_reports
  
• Customized training program: APG's Advantage Training Verification Tool enables you to use PT samples or to purchase single blind training samples customized to your SOPs to develop a tailor-made training management program. The tool offers an interactive, online reporting system to provide a simple way for you to monitor and document the demonstration of NELAC and ISO 17025 training requirements. Learn more about the training tool at www.apgqa.com/training
  
• Complete product line: APG understands that one-stop shopping is important; you want to be able to order all of your products at one time, from one provider. APG offers a complete product line of Wastewater (WP), Drinking Water (WS), Microbiology, Soils and Hazardous Waste, DMRQA Chemistry and WETT, Alcohol, and Natural Gas proficiency testing and quality control samples. The diversity of APG's products ensures that we can meet all of your evolving analytical needs.
  
• Smart online data entry: APG's Smart Online Data Entry System is available free of charge to all APG customers, enabling you to report data until 11:59 p.m. EST on the study close date. Benefits of the system include free multiple method reporting, multiple user access levels, analyte specific reporting to accrediting authorities, and an error-reduction feedback system that warns you of potential data entry errors.
  
• Affordable prices: APG offers its products at very affordable rates; our prices are considerably lower than the most expensive providers in the industry. We keep our prices in check because we understand that many laboratories are governed by costs and bottom lines, and we want to give you the best quality product for a price that your budget can afford.
  
• Experienced and devoted customer service: As an APG customer, you can expect to have a devoted Customer Service Representative (CSR) who will manage every aspect of your account, from arranging for your preferred method of shipping to reminding you when it is time to renew your annual subscription. APG's friendly and experienced CSRs will make sure that you meet your accreditations and that your reports are sent on time to the correct authority.