Article written by Thomas V. Coyner, President, Analytical Products Group, Inc.
Complete article from Edition 33 APG eNewsletter
We are both working in very competitive environments. The laboratory service market has been highly
competitive for several years and is getting tougher. Similarly, the PT provider market has become
competitive as a result of USEPA and NELAC efforts to “level the playing field”. One of the proven keys to success in such
market conditions is innovation that leads to product differentiation. Because of the close relationship between our
markets, APG has adopted a business plan that is focused on the success of you,
our customers. It is our goal at APG to
provide our customers with a set of tools which will allow you to differentiate
yourself. The old saying that “your
success is our success” has become a creed at APG.
Innovation does not happen by accident. Our team has spent the last year researching,
and analyzing your market to better understand the challenges you face every
day. We understand that you need to get
a better return on the dollars you spend for PT programs, and we built the
Advantage Online Reporting system to allow you to leverage that investment for
quality control, online tracking of accreditations, and new business
development. We understand that NELAC
accreditation is important to many labs and that NELAC training requirements
place a heavy paperwork burden on labs.
We built the online Training Verification system to save you time and
money while still meeting requirements on a timely basis. You can even use your routine PT samples as
training verification at no additional cost to you.
What separates APG from its competitors are the same things
that will allow you to gain Advantage in your markets. Innovation, quality, and service are a
philosophy of business not just words in a brochure.
Learn more about the Online Training Verification System.
[http://www.apgqa.com/training_info.asp]
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