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Troubleshooting in the Lab
Troubleshooting unexpected or unacceptable data is often frustrating because of the variety of possible causes that require assessing or ruling out. The first step in any troubleshooting effort is to identify all possible issues; even the ones that are unlikely as final answers. Once the possibilities are listed, rank them in order from the easiest to reach a decision on, to the most difficult. For instance, GC chromatograms without peaks may be caused by a defective circuit board which reads signals from the detector, or maybe the syringe plunger was bent during the night, preventing sample injection. The considerable effort required to assess a faulty circuit board warrants making sure a bent plunger is not the cause.

Read the complete article at:
[http://www.apgqa.com/newsletters/8_2007_troubleshooting.asp]

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APG's Water and Drinking Water Programs
During the month of September APG is here is to help you with your drinking water (WS) and wastewater (WP) proficiency testing needs! APG is a firm believer in quality! Yes, everyone states their quality is best but we take quality to the next level and I will explain why.

Read the complete article at:
[http://www.apgqa.com/newsletters/8_2007_ws_wp.asp]

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Advantage Training Update
Beginning in September, APG’s online data entry system will provide a new, more streamlined way for study participants to use PT results for training demonstrations of capability.  Participants will be able to designate an analyst, analysis date and/or an SOP during online PT data entry.  Once the study closes and final reports are mailed, the demonstrations of capability can be generated online from the Advantage Training system. 

Learn more about Advantage Training
[http://www.apgqa.com/newsletters/11_2005_training.asp]

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DMR-QA Study 27 is Coming to a Close
We at APG would like to thank all of our customers who participated in this years DMR-QA Study. We appreciate your business and look forward to assisting you with your new study in 2008!

Study 27 is only days away from closing and APG has representatives available to answer any and all of your DMR-QA questions. Please feel free to contact your account representative today by calling (800) 272-4442 and they will be happy to assist you with your DMR-QA needs.

SAVE MONEY: Order Your 2008 DMR-QA Study Now!
We are pleased to offer all of our customers who participated in this years study the opportunity to lock in 2007 prices NOW for next years DMR-QA Study. Place your order with APG by September 30th 2007 to receive this special price!

You can order by calling (800) 272-4442 to place your order with an APG account representative today or you can simply fill out the order form below and fax it to (440) 899-9453 for immediate processing.

Thank you for your business and continued support of APG’s quality products!

Place your oder here!
[http://www.apgqa.com/newsletters/7_2007_dmrqa_forms.asp]

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APG is growing...New Employee Announcement!
APG prides itself on customer service! So in order to provide maximum customer service to all our customers we at APG are pleased to welcome its two newest employees to the Inside Sales Team, Andy Gibson and Josh Hammond. As our customers continue to grow in number, Josh and Andy have been brought on board to ensure our customers receive the prompt attention they deserve. Contact Josh, Andy, or any of our knowledgable sales staff at 800-899-9452.

Andy and Josh will be providing assistance to customers located in the Northeast and Southeast regions of the United States. Please feel free to contact them today as they will be happy to assist you with any of your proficiency testing needs.

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NELAC Wrap Up-Greetings from Boston!
2007 Forum on Laboratory Accreditation

The NELAC Institute (TNI) and National Environmental Monitoring Conference (NEMC) joint meeting is being conducted in Boston this week (August 20-24th).   It is the first combined meeting of the organizations, and it has provided a tremendous amount of technical information on new approaches for analyzing conventional and emerging pollutants in water, soil, and air. 

TNI’s website
http://www.nelac-institute.org

NEMC’s website
http://www.nemc.us/

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Employment News
APG is growing and we are looking for dynamic, motivated, high energy people to join our team. We believe that the quality of our people is what differentiates us in the market place and drives our competitive advantage. We are currently looking for qualified candidates to fill several opportunities. For more information please visit our web site.

Learn more at:
[http://www.apgqa.com/jobs]

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Win a Pizza Party for Your Laboratory
As an incentive to enter your data online, one lucky online user will win a pizza party for his or her lab. You are automatically registered for the drawing when you enter your DMRQA 27 data at www.APGQA.com . The winner will be posted at www.APGQA.com on September 15, 2007.

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2007 Analytical Products Group, Inc.
Email	support@apgqa.com
Phone	800.272.4442 - Belpre
	440.899.9452 - Cleveland
Fax	740.423.5588