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During the month of September APG is here is to help you with your drinking water (WS) and wastewater (WP) proficiency testing needs! APG is a firm believer in quality! Yes, everyone states their quality is best but we take quality to the next level and I will explain why.
All of our analytes go through a rigorous testing process to ensure we provide you nothing but the best. We test and re-test all of our samples before you ever receive them. Once the sample meets our high standards only then will we ship it to you. Following shipment, we perform another set of tests to make sure our samples maintain their values for months after their creation date.
In addition to providing you with the highest quality of product, we have a team of customer service representatives ready to assist you. Our customer service staff is just a phone call or email away and they are readily available to place your orders or answer any questions you may have. Plus if you have a technical question our technical staff, which is made up of a team of chemists, is here to assist to you. If you prefer placing orders online, that is no problem. We have developed an easy and quick way for you to place your orders online, which you can do so by visiting our website at www.apgqa.com.
Once your study is complete you then receive the best reports in the industry, hands down. We know this because our customers tell us this on a continuous basis!! If you are curious how your lab did versus other labs within a given study, APG gives you that information with our Z-Score. APG is the ONLY provider in the industry to provide our customers with a Z-score! Our studies also don’t just tell you if you passed or failed, you will find out exactly where you tested in a study. This is designed to help you monitor your labs performance and give you the data defensibility you need to ensure quality within your own department. All this information is available to you in a hard copy report as well as online. You can access your labs information anytime by simply visiting our website. Our trending reports date all the way back to 1999.
APG is also certified for ISO 9000. ISO 9000 is a family of standards for quality management systems. By being ISO 9000 certified we give our customers the piece of mind that we are constantly improving our own internal systems. This also ensures we have a consistent business process that is always being monitored. We took on this certification to prove to our customers that we are determined to guarantee quality not only in our products but in our employees and the systems we as a company operate by.
Finally, our Water Supply Proficiency Testing Programs are designed to meet the requirements of NELAC, state, and the Safe Drinking Water Act. Our Water Pollution Proficiency Testing Programs are offered 12 times a year and they are designed to meet accreditation requirements set forth by the US EPA, NELAC, state, corporations, and other organizations.
APG would like to say, “THANK YOU”, to everyone who currently uses us for their proficiency testing needs! If you are not a current customer of APG’s we invite you to give us and our 25 years of industry experience a try so you can compare us to your current PT Provider. We can tell you many more reasons why we are the best but we want to prove to you why we are the best! Then after you compare our products and services to the PT provider you are currently using you will be able to see first hand why APG is The Measure of Quality!
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